John Ernst
John ErnstPresident
25 years of list experience makes John the perfect person to lead as AudienceFirst Media’s substantial investment in talent, data, and analytics. His focus is on new audience development across multiple channels simultaneously.
Diane Hardy
Diane HardySenior VP, Media Operations
Since 2004, Diane has helped organizations in every nonprofit vertical meet their audience-building goals, including organizations like Shriners Hospitals for Children, Wounded Warrior Project, and American Parkinson Disease Association.
Cyndi Lee
Cyndi LeeSenior VP, Media Sales and Business Development
Cyndi brings more than 30 years of experience expanding clients across multiple products and services while utilizing sales strategies for increasing revenue. She builds relationships that foster customer loyalty and retention across various verticals.
Fran Wollmann
Fran WollmannVice President, Client Services
Fran joins the AFM team with more than 20 years of experience, having provided new customer acquisition and reactivation strategies to nonprofits and for-profits. Fran’s industry knowledge facilitates her ability to identify opportunities and optimize investment.
Nicole Hegyi-Rabbat
Nicole Hegyi-RabbatSenior Account Director
Nicole joined in 2020, bringing 20+ years of multi-channel direct marketing experience. She has represented major national brands in nonprofit, publishing, catalog, and BTB. She specializes in new customer acquisition planning, analysis, and strategy development.
Minyi Berlan
Minyi Berlan Account Director
Minyi has been fundraising for nonprofits for more than 15 years, across a range of causes. She is focused on new donors acquisition strategy, including monthly campaign planning, annual budgeting, and scenario forecasting among many other talents.
Rob Newlands
Rob NewlandsAccount Director
Rob joined the AudienceFirst Media team in 2021 with 30+ years of direct marketing experience primarily in the commercial space. His background includes years spent in client services as well as on the mailer-side of the business where he specialized in new customer acquisition and brokerage operations.
Steve Paddock
Steve PaddockAccount Director
Steve Paddock is a direct marketing professional specializing in acquisition list selection for advocacy, cultural, political, and health focused nonprofit organizations. His strengths include list performance analysis, multi-channel integration, and lapsed donor reactivation data strategies.
Courtney Stryk
Courtney StrykAssociate Account Director
Courtney brings over 15 years of media planning and production experience to the team, having worked on some of the nation’s largest not-for-profit mailers in the health, medical and military/veterans verticals. She specializes in data analysis, audience development and associate education.
Geoff Moser
Geoff MoserAssociate Account Director
Geoff brings nearly 10 years in direct mail planning and buying experience, spread across both commercial and non-profit. He is well versed in strategy development and implementation for regional and consortium-type client verticals, such as Food Banks or Missions.
Sue Wong
Sue Wong Associate Account Director
Sue joined in 2015, bringing with her over 10 years of experience as a list strategist, broker, and manager. She has in-depth knowledge in developing list strategy for clients from several verticals, including animal welfare, environmental, and veterans/military.
Crystal Lohman
Crystal LohmanSenior Account Executive
Crystal joins the team with over a decade of experience in nonprofit fundraising and marketing. She has worked in both the nonprofit and direct marketing agency sectors. Crystal’s background provides a unique and creative perspective across a variety of verticals.
Gaea Scott
Gaea ScottSenior Account Executive
Gaea joined the organization in 2004. She’s supported nonprofits in almost every vertical, including The Fund for Animals, Mothers Against Drunk Driving, Franciscan Mission Associates, Sons of Italy Foundation, and Help Heal Veterans.
Linda Phipps
Linda PhippsSenior Account Executive
Linda has been on the team for almost 20 years. She has served many valued organizations, the most notable being Wounded Warrior Project. She has extensive experience in the veterans/military, health, and environmental markets.
Monique Adams
Monique AdamsSenior Account Executive
Monique brings over 30 years of List Management production and sales experience to the AudienceFirst Media team. She has extensive knowledge within the B2B, Catalog, Fundraising and Publishing markets.
Renée Washington
Renée WashingtonSenior Account Executive
Renée has over a decade of experience with us. She is a seasoned list manager, broker, strategist, and analyst who brings her extensive knowledge to her work with clients, including Shriners Hospitals for Children and the Sheriffs’ Association state chapters.
Yvette Robichaud
Yvette RobichaudAccount Executive
Yvette has been with the organization for almost two decades, with service on both the agency and list side. She has worked with The Fund for Animals, Soldier’s Wish, Family Research Council, Missouri National Veterans Memorial, and the Philadelphia Museum of Art.
Ashley Johnson
Ashley JohnsonAccount Manager
Ashley graduated with her master’s in marketing with concentration in new media and communications. She has worked in marketing since 2016. Ashley has supported clients in a front facing capacity in healthcare, cultural and religious industries.
LaVielle Hall
LaVielle HallAccount Manager
LaVielle joined us in 2020 bringing her backgrounded in finance, communication, and client services. She has experience supporting operations and accounts for over 5 years in non-profit, military, and commercial industries
Kadi Timbo
Kadi TimboStaff Accountant, Accounts Receivable
Kadi has an MS in Account from Strayer University. She has experience with multiple non-profit organizations billing campaign invoices, maintained 50 + project at once, billing of $500K to a couple of million monthly, commercial and govcon experience, resolving billing issues, and project set up, invoice processing and, coordinating with project leaders.
Rebecca Quail
Rebecca QuailStaff Accountant, Accounts Receivable
Joined AFM in March 2020 and has 20+ years of experience with invoicing and premium reconciliation. Rebecca has experience in resolving billing issues and invoice processing. Responsible for Campaign billing for the American Legion, Alzheimer’s Assoc., Feeding America, National Wildlife Federation, March of Dimes, and Marine Toys For Tots.
AF Careers

We’re looking for a few good audience builders

We are always looking for the right combination of talent, experience, and attitude. If you think you have it, we’d love to talk!

See job offers

How can we help?

Please let us know how we can meet
your audience-building needs today!

CONTACT US